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CPSC Announces Initiative to Monitor E-Commerce for Unsafe Products
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission (CPSC) is launching Operation S.O.S. - Safe Online Shopping - to find more recalled, illegal and potentially hazardous consumer products being sold on the World Wide Web. CPSC recalls include products sold in both traditional stores and online, but this new initiative concentrates on the growing number of products for sale in cyberspace.CPSC has instituted a "War Room" where CPSC investigators will monitor the Internet for possibly dangerous and illegal consumer products. CPSC Chairman Ann Brown announced the new initiative today at a National Press Club luncheon.
Using computers and telephone lines that can't be traced back to the government, non-government credit cards and anonymous shipping addresses, these experts, posing as consumers, shop for items that could be dangerous to consumers. The items purchased are then examined and tested for compliance to federal safety standards. Operation S.O.S. monitors retail sites and product-related news groups on the Internet.
CPSC already has found dangerous products being sold online, including:
· Flammable children's sleepwear
· Prescription drugs without child-resistant packaging
· Children's jackets with drawstrings that pose a strangulation hazard
· Mini-hammocks without spreader bars that pose a strangulation hazard
· Cigarette lighters without child-resistant mechanisms
"This is really an expansion of the kind of surveillance work we already do in brick and mortar stores across the country," said CPSC Chairman Ann Brown. "The popularity of buying consumer products online has skyrocketed. CPSC wants to make sure all the products Americans purchase are as safe as possible - whether purchased at the local mall or in cyberspace."
FAQs
- I was injured because of a brake defect in a used car I bought. May I recover from the dealer?
- May the law help me if I bought a product on credit that is defective or not provided, or if there is a billing error or if the merchant has breached a contract with me?
- Our neighbors have a vicious watchdog. We are scared to death that the dog will bite one of our children, who often wander into the neighbor's yard. What can we do?
- We live near a site where a gasoline company stores its flammable liquids. Would we be able to recover damages if an accident were to occur?
- A disclaimer that came with the lawn mower said the manufacturer did not warranty it in any way. Will that defeat our claim?
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